We know we’ve said this before but, given a recent conversation, we thought it was worthwhile repeating…
Taking into account forex, and not forgetting your bank will charge you for currency exchange, together with postage costs we are the same price or lower than certain well-known internet giants when it comes to our pickups.
Add to that the fact that we provide free advice, can arrange for one-off special requests, and even get it fitted for you if you are local to us and you can understand why we get a little annoyed when we’re told (after spending a half hour discussing the technical ins and outs of a particular pick up) “thanks but I can get it cheaper on the net.”
If that isn’t enough to convince you to shop small bear in mind that when you buy from us you are supporting a small, independent, British company who puts money into the local community; we buy our lunches at the local shop, use the local post office, fill up at the local garage, etc. You get the point. We are not a faceless European-based internet giant.
And, even though we are a genuine bricks and mortar company we do have a webshop so you don’t have to phone or e-mail us – unless you want to; in which case we are happy to help you in person.
Finally, a caveat emptor. Late last year we had someone wanting to return a faulty pickup. This was surprising as a) there’s rarely a problem with them and b) he wasn’t a customer of ours. On discussion it turned out he’d bought it cheap from Ebay and the Ebay seller wouldn’t honour the guarantee. The bad news for the purchaser was that we will only honour the guarantee on pickups sold by us or by a luthier to whom we’ve sold the pickup as, otherwise, we have no idea whether it’s new, second or third-hand, or a copy.