Tag Archives: webshop

Shopping

When we’re posting about a specific product we usually share a link to the product page. However, on the times we don’t, you can always shop from our home page.

Each word with a drop down option, as circled in the picture, can either be clicked as is to see all the products in the category or you can click the drop down to select a sub-category. For example clicking instruments will show you all instruments.

Clicking on the drop down arrow will show the sub-categories and you can then choose which one you want to explore.

You can also click on the pictures in the carousel to be taken to the subject matter’s page.

What’s more, if there’s any problems finding something specific you can always give us a call or message us on Facebook and we’ll help you find what you need.

Here to help

Social Distancing Orders

We know that locals prefer to collect their orders in person to avoid p&p. Unfortunately, our webshop doesn’t give a click and collect option so we have come up with a work around for you.

Simply give us a call and place your order over the phone. Tell us when you are going to collect and we will leave your order in our porch for you to pick up. That way you won’t have to interact with anyone – simples, eh?

Cheaper on the net?

We know we’ve said this before but, given a recent conversation, we thought it was worthwhile repeating…

Taking into account forex, and not forgetting your bank will charge you for currency exchange, together with postage costs we are the same price or lower than certain well-known internet giants when it comes to our pickups.

Add to that the fact that we provide free advice, can arrange for one-off special requests,  and even get it fitted for you if you are local to us and you can understand why we get a little annoyed when we’re told (after spending a half hour discussing the technical ins and outs of a particular pick up) “thanks but I can get it cheaper on the net.”

If that isn’t enough to convince you to shop small bear in mind that when you buy from us you are supporting a small, independent, British company who puts money into the local community; we buy our lunches at the local shop, use the local post office, fill up at the local garage, etc.  You get the point.  We are not a faceless European-based internet giant.

And, even though we are a genuine bricks and mortar company we do have a webshop so you don’t have to phone or e-mail us – unless you want to; in which case we are happy to help you in person.

Finally, a caveat emptor.  Late last year we had someone wanting to return a faulty pickup.  This was surprising as a) there’s rarely a problem with them and b) he wasn’t a customer of ours.  On discussion it turned out he’d bought it cheap from Ebay and the Ebay seller wouldn’t honour the guarantee.  The bad news for the purchaser was that we will only honour the guarantee on pickups sold by us or by a luthier to whom we’ve sold the pickup as, otherwise, we have no idea whether it’s new, second or third-hand, or a copy.

14 - cheaper on the net