Tag Archives: Royal Mail

Parcel Thefts

With reports of doorstep thefts rising, we’re using today’s #WednesdayWisdom post to remind you why we send all our packages by Royal Mail signed for service.

The internet is a wonderful thing and has made it easier to shop even when you can’t get to the store. However, with Black Friday, Cyber Monday, and Christmas on the horizon delivery drivers have even less time than usual and the temptation for them to just dump packages in the general vicinity of your door makes it all too easy for thieves to snatch those deliveries right from our doorsteps.

By using Royal Mail signed for, we guarantee that your parcel is handed to a person by the postie and, if for some reason it’s not you, we have a signature of who signed for it. Also, in the unlikely event that some scumbag signs for and steals your package in your absence, we will send you another free of charge and sort out the insurance claim for you.

We fully recognise that means we end up charging a bit more for postage than others. Therefore if you prefer that we send your parcel by regular first or second class post, and save yourself a bit on postage, we are happy to comply with your wishes. Please note, though, that this will be at your own risk and, should the parcel be lost in transit, we will not replace the item free of charge. If this is okay with you, just give us a call and we’ll organise it.

Royal Mail Price Increases

Yesterday Royal Mail increased all their postage. Here at Sandarac we have taken the decision to absorb the increases wherever possible and not pass the increase onto our customers.

This means, for the vast majority of our customers, you’ll see no change in cost when ordering from us. There were, sadly, a couple where, having already absorbed previous price rises, we had to increase p&p slightly but these are not items ordered regularly such as giftware or pickups.

As always, due to the punitive cost of postage, we strongly recommend clubbing together with friends and family (or being super organised and ordering birthday and Christmas presents together) when ordering small giftware items as the cost of posting one item is the same as posting several in one package. Plus we have a spatial awareness wizard in the team and you’d be amazed at how much can be safely packed into one small box¬†

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Package Protection Day

We’re using our #WednesdayWisdom post, and the fact it is Package Protection Day, to remind you why we send all our packages by Royal Mail signed for service.

The internet is a wonderful thing and has made it easier to shop even when you can’t get to the store. However, with most delivery drivers just dumping packages in the general vicinity of your door, this has also made it easier for thieves to snatch those deliveries right from our doorsteps.

By using Royal Mail signed for, we guarantee that your parcel is handed to a person by the postie and, if for some reason it’s not you, we have a signature of who signed for it. Also, in the unlikely event that some scumbag signs for and steals your package in your absence we will send you another free of charge and sort out the insurance claim for you.

Of course, if you want to take the risk, save yourself a bit on postage, and have us send your parcel by regular post we are happy to comply with your wishes. Please note, though, that this will be at your own risk and, should the parcel be lost in transit, we will not replace the item free of charge. Just give us a call and we’ll organise it for you.

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