Tag Archives: No phone

And the saga continues…

This just about sums up how we’re feeling with BT’s customer service right now.

We still have no access to our phone number, no confirmed date as to when it will be restored, and no date as to when they might deign to forward our number to the temporary one they assigned us. What a joke!

Once again we thank you for bearing with us during this difficult time. You can use 01787 461495 if you need to contact us urgently. Otherwise we recommend sending us a message with your number and we’ll happily call you back.

28 - phone

The saga continues…

Despite our best efforts we still do not have access to our phone number. We are able to call out but, if you need to contact us, please send us an e-mail, use the contact form on our website, or simply message us on here with your phone number and we will happily call you.

Please note that if you call our number you will get our usual voicemail message. However, we have no access to that mail box and cannot currently respond to any messages left there.

Once again, please accept our apologies for any inconvenience caused.

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Reminder

Don’t Forget we will have no broadband or phone today (assuming the work on our systems is done as promised).
 
If you need to contact us urgently please use Facebook as we’ll be able to check the page via our mobiles.
 
Thank you for bearing with us and please accept our apologies for any inconvenience caused.
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