Tag Archives: call us

Phone Calls

Calling The Old Dairy

During lockdown we are still taking phone calls from The Old Dairy. The calls are being rerouted and, for some reason, are ringing for longer than usual before ringing at our end.

People are reporting at least 12 rings before we’re answering even though we’re answering on the second or third ring our end. We therefore ask you to be patient and allow the phone to ring for longer than usual before hanging up. You will not be charged whilst it’s ringing, even though it’s being diverted, so please hang on in there.

Thank you

Yes, you can!

We know it’s not practical for a lot of you to call in and pick up your orders. But, with another rise in postage costs forecast for April, it’s definitely worth weighing it up; especially if your round trip can be done on a gallon of fuel.

What’s more, if you give us a quick call before popping in we’ll be happy to stay open late or open at the weekend to accommodate you. And, as if that wasn’t enough, there’s tea, coffee, and biscuits available for all our visitors. What’s not to like?

Give us a call and pop in.

Call us

We are often asked why we ask people to give us advance notice when visiting The Old Dairy to try an instrument.

Well, there are a number of reasons…
Firstly, it allows us to check the instruments in advance of your visit and make sure the cases (which are kept in our stockroom) are to hand should you decide to purchase.
Secondly, you might be interested in an instrument not currently in stock. A few weeks notice gives us chance to contact the luthier to see whether he has any in stock that he can send us for you to try.
Finally, and probably most importantly 😉, it means we can ensure there’s fresh milk and biscuits in for the tea and coffee 👍

#WednesdayWisdom